> For the complete documentation index, see [llms.txt](https://schedulink.gitbook.io/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://schedulink.gitbook.io/help-center/getting-started/key-terminology.md).

# Key Terminology

**Accounts** \
The clients you work with — Schools, Leagues, Clubs. You must create an Account before you can schedule an Event for them.

**Contacts** \
The people you talk to at your Accounts — Administrators, Directors, Coordinators.

**Events** \
The photoshoot or job itself. Every Event holds the schedule, staff, tasks, forms, and communication for that specific shoot.

**Tasks** \
The work required to complete a shoot — before, during, and after. Created manually or generated automatically from a Task Template.

**Steps** \
Sub-items within a Task. Must be completed in order to finish the Task.

**Forms** \
Forms collect data from your clients automatically. You build a form template, attach it to an event, and ScheduleLink sends it out and follows up if they don't respond. Submissions land directly in the shoot they belong to.

**Employees** \
Your team members. Assign them to Events and Tasks, and track their availability to prevent scheduling conflicts.

**Scheduling** \
A global view of your entire team's time. See who is available and who is busy across all upcoming shoots.

**Templates** \
Reusable setups that save you from doing the same work twice. There are four types: Event, Task, Email, and Form. Attach Task, Email, and Form templates inside an Event Template — when you apply it, everything generates at once.